1. Utility Termination Request 
2. Utility Setup Application
3. Landlord Agreement
4. Utility Extension Request
5. Xpress Bill Pay - view and pay your utility bill on-line
   
6. Water Meter Set Request Application
7. Utility Connection Application

• 2025 Trash and Recycle Schedule 
• Recyclable Materials Information Sheet
• Recycle and Trash Guidelines
• Recycling Virtual Tour
• North Pointe Transfer Station website - live view of wait line

Dominion Energy is now Enbridge Gas in Utah, Wyoming and Idaho
On June 1, 2024, Dominion Energy's natural gas distribution business in Utah, Wyoming, and Idaho joined Enbridge Inc., and will do business as Enbridge Gas Utah, Enbridge Gas Wyoming, and Enbridge Gas Idaho.

This transition should be seamless for customers. You will be notified well in advance of any changes that may affect payments or how you access your account. Information will be provided via email, with your paper bill or eBill, and on our enbridgegas.com website.

Enbridge Gas will continue to deliver what’s important for its combined 6.3 million customers—the safe and reliable delivery of affordable energy and a focus on innovation to contribute to a sustainable future. To learn more about Enbridge Gas, visit enbridgegas.com.

• Utility Sign-up Fee: A fee of $10.00 is charged to set up a new utility account. A signed Utility Agreement must be received by Lindon City before services commence. 

• The Billing Period is from the first day of the month until the last day of the month (i.e., July 1^st – July 31^st). The billing is always a month behind actual usage. For example: July bills will be due August 31^st. The customer can opt to either have a hard copy of the bill mailed and/or posted digitally on-line. Bills are posted online (through Xpress Bill Pay) on the 5^th of every month and hard copies that are mailed are typically postmarked by the 6th of the month.

• Meter Reads for culinary and/or secondary water meters are completed as close as possible to the 20^th & 21^st of every month depending on if the dates occur during a regular work day.  If these dates are on a weekend, then meter reads will typically begin on the Tuesday of the following week. Example: Water usage is billed from July 23^rd - August 20^th or 21^st.
• A Late Fee of $10.00 is charged monthly to any account not paid in full by the due date.   

• Delinquent Notices (Utility Shut-off Notice), for bills that are two-weeks past due, are typically mailed out 10 days prior to water utility shut off (typically postmarked 10 days prior). A delinquent fee of $5.00 per incident is charged to any account that requires a delinquent notice to be mailed.  Example: June's bill is due July 31st. Delinquent notices will be mailed on August 15^th. Customers have until August 14^th to pay the past due amount to avoid a $5.00 delinquent charge. Delinquent payments are due by 5:00pm the day before the shut off date.

• Shut-Off Day for non-payment of bills is on the 25^th of the month unless that day is a Friday or weekend. If shut-off day falls on a weekend, the City will shut off the water the following Monday. Other than through the prior billing invoices and mailed delinquent notice, the City is not required to notify the customer about shut-off but will typically attempt to notify the customer with a phone call prior to shut-off the water.  All past due amounts (delinquent payments) are due by 5:00pm the day before shut off.  

• A Reconnect Fee of $50.00 (per incident) is charged to any account that is shut-off for non-payment of past due amounts. 

• To summarize through an example: June’s bill that was NOT paid by the due date of July 31^st will receive a $10.00 late fee. Any unpaid bill amount, plus the late fee(s) and delinquent notice fee(s), then turns into the past due amount. This past due amount shows up on the bill letting the customer know they have a past due balance which is due by August 14^th to avoid the delinquent notice ($5.00 late fee), which will be added to their account on the 15^th.  If that past due amount still isn’t paid by August 24^th the city will typically attempt to call the customer that day letting them know they need to pay their past due amount that day by 5:00pm to avoid shut off.  If not paid by 5:00pm on the 24^th the water service is shut off the following day (typically the 25th) and the account is charged a $50.00 reconnect fee. The customer needs to pay the past due amount, plus any assessed late fees and delinquent fees, plus the $50 reconnect fee in order for the water to be turned back on.  Through bills, delinquent notice letters, and a phone call, the customer should typically receive three notices of delinquency / un-paid bills before they are disconnected on August 25th for a bill that was due on the 31^st of July.

• The customer must notify Lindon City in writing of any errors on a billing statement within 90 days after issuance of the statement on which the error or problem appeared or failed to appear. If no notice of error is received within the 90 day period, the account will be deemed correct, and the customer will have no recourse for errors. Failure to receive a bill does not relieve applicant and /or owner of liability.
• Utility Application / Agreement policies that an applicant / customer must agree to by signing and submitting the application form:

  • Rental Accounts

    Utility accounts are required to remain in the property owner's name. It will be the onwer/landlord's responsibility to forward billing information to their tenants. The homeowner is responsible for any balance owed on the account. 

    If you are a renter, please inform your landlord and do not completed the following utility application.

    If you are a tenant (renter) your landlord needs to fill out this application.

  • Lindon City Corporation Agreement by Owner for Automatic Reconnect

    As owner of the rental property listed below within Lindon City, I understand that the utility services will automatically stay connected during periods of vacancy.

    I agree to pay for all water, pressurized irrigation, sewer, storm water and solid waste charges provided to the properties listed on this agreement while in my name. In the event of the service being disconnected for nonpayment while the service is in my name, all of my delinquent amounts are to be paid in full before service will be restored. Failure to comply will result in the immediate cancellation of this agreement.

    I agree that I will not hold Lindon City Utilities liable for any damages incurred should Lindon City Utilities need to discontinue utilities during the course of routine collections. Lindon City Utilities will not notify me of the disconnection. I will notify Lindon City Utilities for the reconnection of services.

    This authorization will be in effect immediately after receipt by Lindon City Utilities and will remain in effect until cancelled in writing by I or by Lindon City Utilities. 

  • Utility Application / Agreement Terms.  The Applicant applying for utility services for the premises given above confirms that the above information is true and correct, and hereby agrees as follows: 1) To pay charges for utility services at the rates established by the Lindon City Council as found in the Lindon City Fee Schedule. It is the responsibility of the Applicant to notify the City when Applicant desires to terminate services. 2) In the event of a failure to pay utility charges or in the event of a failure of the Owner or Occupant to conform to Lindon City ordinances and regulations established by the City Council regulating the use of the utilities, that Lindon City will have the right to enter upon the said property and discontinue the water and other utility services at its election, pursuant to ten days written notice of the City’s intention until all delinquencies and any reconnecting fees and deposits imposed are paid in full or until any failure to conform to this agreement is rectified. 3) To be bound by the rules, regulations, resolutions and ordinances heretofore or hereafter enacted or adopted by Lindon City applicable to the City’s utilities. 4) Should the Applicant breach this Agreement, the Applicant will pay all costs of collections and enforcement, including a reasonable attorney fee. The Applicant also agrees that if any utility service charge is not paid when due, Applicant will pay a monthly late fee in the sum of ten dollars ($10.00) each and every month thereafter until the account is paid in full. 5) All notices to Applicant will be sufficient if mailed by first class mail, postage prepaid to the address of Applicant as set forth above. 6) By executing this Application, Applicant also agrees to permit Lindon City to install a water meter and service on the premises near the front property line, and consents to Lindon City, through its agents, to enter upon the property serviced by said system for the purpose of installing meters and reading and maintaining said system and meters. 7) Lindon City may alter, refuse, or discontinue utility services if a debtor in a bankruptcy or bankruptcy trustee, within twenty days after the date of the bankruptcy petition was filed, does not provide Lindon City an adequate assurance of payment of post-petition utility services in the form of a deposit or other security. 8) The remedies provided herein will be deemed and construed as cumulative, so the exercise by Lindon City of any one remedy will not deprive it of the exercise of any other remedies so provided and said remedies of the City provided for herein are not exclusive of any other remedy to the City at law. 9) The owner of any rental unit is responsible for utility charges at the rates established in the Lindon City Fee Schedule and pursuant to this agreement, regardless of whether a renter or tenant fails to pay the city or owner for said utility charges. 10) If a multiple unit dwelling is serviced by only one water meter, the utility bill will include a water base rate and a sewer base rate for each unit at the rates established in the Lindon City Fee Schedule. In addition, if solid waste disposal (garbage collection) is provided to the multiple unit dwellings by the City, each unit shall be billed for a garbage can at the “first garbage can” rate. Discounts for additional garbage cans will only be allowed if an individual dwelling unit needs more than one garbage can. 11) Residential accounts (including rental units) will automatically be signed up for a recycling can at the rate established in the Lindon City Fee Schedule. You may choose to opt out of having a recycling can. Recycling is picked up every other week. To opt out of the recycling program, check the appropriate box on the application form. 12) When a new water meter has been set for new construction, billing will start for water and sewer usage. All utilities will commence monthly billing upon occupancy or beginning 3 months after the meter is set, regardless of occupancy.
  • Applicant must notify Lindon City in writing of any errors on a billing statement within 90 days after issuance of the statement on which the error or problem appeared or failed to appear. If no notice of error is received within the 90 day period, the account will be deemed correct, and the customer will have no recourse for errors. Failure to receive a bill does not relieve applicant and /or owner of liability.
• Additional utility policies may be found within the Utility Application / Agreement. Additional Utility Fees and Rates can be found within the annually adopted Lindon City Fee Schedule within the Lindon City Budget document.